ART + SCIENCE OF
MARKETING & DESIGN

Designing Impactful Experiences

Marketing Communication & Design

Marketing Consulting. Strategic Planning . Creative Solutions . 

photo by Austin Chan

What’s the next step forward for your business? Whether you are ready to launch, pivot or scale to grow your business, it is crucial to have the right marketing support in understanding your target customers, solidifying your brand position, identifying effective marketing campaigns and ultimately creating customer-focused solutions to achieve your business goals.

I work with my clients not only on crafting strategy or providing advice, I also execute and deliver creative solutions. I focus on understanding the customer journey, uncovering customer pain points and creating meaningful content and design to enhance their experience. Most importantly, I collaborate with my clients closely to achieve desirable results – it is a true partnership!

Website.

Design websites that deliver your brand value and connect with your customers.

I partner with you in the discovery process to understand your customers, business needs and brand positioning. I elevate your site content and web navigation to engage and delight your site users with seamless navigation and intuitive interaction.

Email.

Develop your email communication plan that builds meaningful relationship with your customers.

I manage your email communication design, content and cadence. Build landing pages and email automation where appropriate to enhance the efficacy of your communication efforts. 

Social.

Create your social media strategy that enhances your social media presence and engagement with your customers. 

I develop your social posting plan and calendar with brand content creation and messaging. Manage your social media buy that supports your prospecting strategy.

Ready for what's next?

Let’s set up a 30-minute conversation to learn more about how I can support your business needs and goals.

My Approach

A true partnership… I work closely with my clients to understand their business needs, resource and budget. I combine the art and science of marketing to deliver value to my clients with measurable results. 

Quotation Mark

What People Say...

About Lilan

I’m a seasoned marketer, communication strategist, designer, and entrepreneur with over 20 years of experience in building meaningful customer relationships through integrated marketing and impactful customer experiences. My background spans various industries—from automotive, retail apparel, travel, fitness, wellness, to education and nonprofit —working within advertising agencies, large corporations and small startups.

My career began in analytical database marketing and evolved into creative branding and design, giving me a unique blend of strategic and creative skills. I thrive in collaborative, nurturing, and creative spaces. Integrity, kindness, and a commitment to growth drive my work in supporting people and businesses in reaching their full potential.

As a marketing and design consultant, I work closely with business owners to build engaging websites and digital platforms, craft effective email communication strategies, and develop social media plans powered by data and analytics to achieve marketing and business goals.

I’m always eager to solve challenges, exchange ideas and elevate customer experience to promote greater engagement.

Lilan Northan

Get in touch

I would love to connect with you to learn about your business needs and goals.

Need advice?

What’s the next step forward for your business?

Not sure how to represent your brand in the digital world? Wonder what’s the best way to reach out to your potential customers?

I would love to help and be a partner with you!

Let’s work together to achieve your goals!